ACCOUNT MANAGER
Description
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Barking Owl Communications is a Sydney-based boutique PR agency specialising in media relations and integrated communications programs for clients in the travel and lifestyle sectors. The agency is dedicated to delivering excellent outcomes for clients and having fun doing it!
We are a tight-knit team who are passionate about, and proud of, our professional program delivery for some of the world's leading brands including cruise lines, hotels, tour companies and destinations.
The team consists of consultants who have an extensive knowledge of the travel and tourism sector, offering in-depth experience, smart and creative thinking and solid media relationships to our clients.
Respect is one of our key pillars and forms the basis for our work with our clients, partners, suppliers and each other.
We are an equal opportunity employer and have a strong community conscience which includes contributing to social justice programs.
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The Role
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This is a full-time Account Manager role at Barking Owl Communications offering an opportunity to contribute and also learn and stretch your wings in a boutique agency developing your future career in a supportive environment.
This hybrid role (one day WFH) is located in our creative office space – once an arthouse cinema building - in Glebe, NSW.
As our new Account Manager, you will be responsible for managing a range of exciting client programs where you will work with an Account Director and client services team to develop and deliver communication strategies.
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Key Responsibilities
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· Work with the team to drive client program ideation and activation that meets a client’s objectives
· Develop and execute hard working media relations programs for clients including ideation/drafting media releases, creating on-target story angles, media pitching, management of media interviews, q&a development and briefings
· Cultivate relationships with key media, industry and brand partners in the travel and tourism and lifestyle sectors
· Assist with organising creative and memorable events, activations and collaborations
· End to end management of familiarisation programs including identifying media/influencers and supporting with all logistics management.
· Have a level of familiarity with all social media platforms and identify relevant influencers/key opinion leaders
· Support program management – day to day client liaison, attending and tracking client WIP meetings, monitor and track client coverage/outcomes and all program activities; maintain excellent program tracking documents, writing end of month reports, assisting with program development
Qualifications & approach
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· Two to three years’ experience in the PR/communications field ideally in the tourism or lifestyle sectors
· You have account management experience, including client liaison and broader direction of accounts with a good proficiency in Public Relations tactics
· Strong verbal and written communication skills
· A high level of attention to detail is essential
· Confidence in liaising with clients, account management and problem solving
· You are able to work independently but also contribute positively to a small team, work environment
· You enjoy working and supporting a team and managing people while remaining hands-on. And of course, you're open to learning and being mentored and challenged from a supportive senior leadership team.
· A Bachelor's Degree in Public Relations, Communications, Marketing, or a related field would be favourable but is not essential – we are more interested in your hands on experience and “can do” attitude
· A sense of humour, commitment to step out of your comfort zone and strong work ethic will ensure the successful candidate makes a real impact in a fast-growing agency.
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To be eligible to apply, you must have full working rights in Australia.
A competitive salary will be offered based on the applicant’s level of expertise.
Submit your resume and cover letter!
